{"id":41477,"date":"2026-10-25T14:21:30","date_gmt":"2026-10-25T13:21:30","guid":{"rendered":"https:\/\/novix.it\/recesso\/"},"modified":"2026-10-25T14:21:30","modified_gmt":"2026-10-25T13:21:30","slug":"recesso","status":"publish","type":"page","link":"https:\/\/novix.it\/en\/recesso\/","title":{"rendered":"Withdraw from the contract"},"content":{"rendered":"<div class=\"novix-recesso\" data-no-translation style=\"max-width:640px\"><h2>Withdraw from the contract here<\/h2><p>With this function you can tell us that you have decided to withdraw from the purchase contract, without giving any reason, within 14 days of delivery of the products. After sending it, you will receive an acknowledgement of receipt by email with the content of your statement and the date and time it was sent.<\/p><form method=\"post\" class=\"novix-recesso-form\" novalidate action=\"\"><input type=\"hidden\" name=\"novix_recesso_nonce\" value=\"fa6da1cb3c\"><input type=\"hidden\" name=\"novix_recesso_modo\" value=\"email\"><p class=\"form-row\"><label for=\"novix_recesso_nome\">First and last name <span aria-hidden=\"true\" style=\"color:#c00\">*<\/span><\/label><input id=\"novix_recesso_nome\" name=\"novix_recesso_nome\" type=\"text\" value=\"\" required aria-required=\"true\" style=\"width:100%\" autocomplete=\"name\"><\/p><p class=\"form-row\"><label for=\"novix_recesso_ordine\">Order number <span aria-hidden=\"true\" style=\"color:#c00\">*<\/span><\/label><input id=\"novix_recesso_ordine\" name=\"novix_recesso_ordine\" type=\"text\" value=\"\" required aria-required=\"true\" style=\"width:100%\" autocomplete=\"off\"><\/p><p class=\"form-row\"><label for=\"novix_recesso_email\">Email address used for the order (the acknowledgement will be sent here) <span aria-hidden=\"true\" style=\"color:#c00\">*<\/span><\/label><input id=\"novix_recesso_email\" name=\"novix_recesso_email\" type=\"email\" value=\"\" required aria-required=\"true\" style=\"width:100%\" autocomplete=\"email\"><\/p><p class=\"form-row\"><label for=\"novix_recesso_prodotti\">Products concerned (optional: if you leave this empty, the withdrawal covers the whole order)<\/label><textarea id=\"novix_recesso_prodotti\" name=\"novix_recesso_prodotti\" rows=\"3\" maxlength=\"1000\" style=\"width:100%\"><\/textarea><\/p><p style=\"position:absolute;left:-9999px\" aria-hidden=\"true\"><label>Lascia vuoto<input type=\"text\" name=\"novix_recesso_hp\" value=\"\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/p><p><button type=\"submit\" class=\"button alt\" style=\"background:#856404;border-color:#856404;color:#fff\">Confirm withdrawal<\/button><\/p><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><details class=\"novix-recesso-alt\" style=\"margin:1.5em 0\"><summary style=\"cursor:pointer;font-weight:600\">No longer have access to the email address used for the order?<\/summary><p style=\"margin-top:.8em\">You can withdraw by verifying the order with the surname and postcode given at the time of purchase. You will receive the acknowledgement at the email address you enter here; for security, we will also notify the order\u2019s email address, without sharing your details.<\/p><form method=\"post\" class=\"novix-recesso-form-alt\" novalidate action=\"\"><input type=\"hidden\" name=\"novix_recesso_nonce\" value=\"fa6da1cb3c\"><input type=\"hidden\" name=\"novix_recesso_modo\" value=\"alternativa\"><p class=\"form-row\"><label for=\"novix_recesso_alt_nome\">First and last name <span aria-hidden=\"true\" style=\"color:#c00\">*<\/span><\/label><input id=\"novix_recesso_alt_nome\" name=\"novix_recesso_nome\" type=\"text\" value=\"\" required aria-required=\"true\" style=\"width:100%\" autocomplete=\"name\"><\/p><p class=\"form-row\"><label for=\"novix_recesso_alt_ordine\">Order number <span aria-hidden=\"true\" style=\"color:#c00\">*<\/span><\/label><input id=\"novix_recesso_alt_ordine\" name=\"novix_recesso_ordine\" type=\"text\" value=\"\" required aria-required=\"true\" style=\"width:100%\" autocomplete=\"off\"><\/p><p class=\"form-row\"><label for=\"novix_recesso_alt_cognome\">Surname given in the order <span aria-hidden=\"true\" style=\"color:#c00\">*<\/span><\/label><input id=\"novix_recesso_alt_cognome\" name=\"novix_recesso_cognome\" type=\"text\" value=\"\" required aria-required=\"true\" style=\"width:100%\" autocomplete=\"off\"><\/p><p class=\"form-row\"><label for=\"novix_recesso_alt_cap\">Postcode given in the order <span aria-hidden=\"true\" style=\"color:#c00\">*<\/span><\/label><input id=\"novix_recesso_alt_cap\" name=\"novix_recesso_cap\" type=\"text\" value=\"\" required aria-required=\"true\" style=\"width:100%\" autocomplete=\"off\"><\/p><p class=\"form-row\"><label for=\"novix_recesso_alt_email\">Email address to send the acknowledgement to <span aria-hidden=\"true\" style=\"color:#c00\">*<\/span><\/label><input id=\"novix_recesso_alt_email\" name=\"novix_recesso_email\" type=\"email\" value=\"\" required aria-required=\"true\" style=\"width:100%\" autocomplete=\"email\"><\/p><p class=\"form-row\"><label for=\"novix_recesso_alt_prodotti\">Products concerned (optional: if you leave this empty, the withdrawal covers the whole order)<\/label><textarea id=\"novix_recesso_alt_prodotti\" name=\"novix_recesso_prodotti\" rows=\"3\" maxlength=\"1000\" style=\"width:100%\"><\/textarea><\/p><p style=\"position:absolute;left:-9999px\" aria-hidden=\"true\"><label>Lascia vuoto<input type=\"text\" name=\"novix_recesso_hp\" value=\"\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/p><p><button type=\"submit\" class=\"button alt\" style=\"background:#856404;border-color:#856404;color:#fff\">Confirm withdrawal<\/button><\/p><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><\/details><p style=\"font-size:.9em;color:#666\">You can also withdraw by sending an explicit statement to info@novix.it or by using the model form on the Refunds and Returns page.<\/p><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-41477","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/novix.it\/en\/wp-json\/wp\/v2\/pages\/41477","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novix.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/novix.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/novix.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/novix.it\/en\/wp-json\/wp\/v2\/comments?post=41477"}],"version-history":[{"count":0,"href":"https:\/\/novix.it\/en\/wp-json\/wp\/v2\/pages\/41477\/revisions"}],"wp:attachment":[{"href":"https:\/\/novix.it\/en\/wp-json\/wp\/v2\/media?parent=41477"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}